The Core Exchange Program is an initiative for customers to return old self-powered Ryken devices for recycling. Regardless if you have purchased SmartStop or 3000, our Core Exchange program lets you send the device back once the battery life is gone and receive a $15 credit allowance towards your next asset tracker product order.

This program is intended to provide customers with the opportunity to recycle battery-powered Ryken devices and receive a credit allowance towards their next Ryken purchase. This is not intended for the exchange of RMA products or units that do not reach their guaranteed event life.

Once a customer’s Ryken device has reached the end of its battery lifecycle, customers can ship back the device to us to receive a $15 credit allowance, for the next Ryken purchase. The following terms apply:

• The Ryken Core Exchange Program only applies to purchases of  SmartStart and 3000
• Once a self-powered Ryken device has reached the end of its battery life, customers should fill out Core Exchange form located at RykenGPS.com/Core-Exchange/ (see form above)
• After submitting the Core Exchange form, a Ryken specialist will provide customer with a CEP number along with shipping instructions. NOTE: To qualify for the Ryken Core Exchange Program, shipments must include the appropriate CEP #
• Once you receive your CEP#, the Ryken device(s) must be shipped referencing the appropriate CEP # to:
  Attn: Ryken GPS
  17361 Armstrong Avenue
  Irvine, CA 92614
• $15 credit allowance only applies when the exchanged Ryken device has been received by the Ryken Core Exchange Team and has met terms
• $15 credit allowance is good future purchases, no cash value
• Credit allowance does not apply to damaged Ryken self-powered units or event shortfalls
• Once an exchange successfully qualifies for the program, Finance will apply credit allowance to customer’s account and generate a discount code
• Discount code will be emailed to customer’s email address on file
• $15 credit allowance can be redeemed by providing discount code with any future Ryken purchase. Just provide discount code when placing your next order
• Discount code expires 12 months after issuance date

For more information, contact your Ryken representative.

*The Ryken Core Exchange Program is subject to change. Ryken in its sole discretion reserves the right to determine eligibility or change the eligibility requirements.